Oct 11, 2016. To get into my Vivint Sky Panel I had to reset using this thread: 2. Then you can log in with the default installer code 2203 and migrate to the installer toolbox, network settings, advanced. Then toggle on 'use ethernet port for. Use the Installer Toolbox screens to configure system settings. The Vivint Smart Home Pro technician must enter a valid Installer PIN code to access this toolbox.

This panel has another known vulnerability and has been hacked and compromised. For more info, see: The default installer code can be used to access a system that is in a disarmed state, and view the User codes including the master code, and change or create a new code. If a potential unauthorized user gains access to your panel in the unarmed state, using the installer code gives access to all installed user codes screen, and will even allow creation of a new user code, or change of a current user code.This code trumps the master/ other user codes (try it and see) For a Vivint system that is armed, 2580 will disarm it. (This is supposed to be a secret duress code, but since it is all over the internet it isn't very secret) Ideally, this works best if you open up panel and remove/disconnect cellular module antenna so panel cannot communicate/send out a duress signal. Code 2203 is an equivalent to a MASTER master user code.

This is a known potential security vulnerability (the fact that the Installer code has the ability to access/change all programmed User codes, and that 2gig uses the same default installer code, and that APX /vivint also uses the same default code for ALL go control systems (this may apply to other branded panels, where the default 2GIG code is left default)). Common sense dictates you need to be proactive in your own security, and change this to something only you would know. As I said this code can be found online by anyone with a simple Google search for either the 2gig installers programming guide, or vivint/apx installer code For example. Google search for 'Vivint installer code' Google search for '2gig installer code' 2gig default: 1561 Apx/vivint: 2203 Try it yourself Disarm panel, then from the main screen. Security>Menu>toolbox>enter the Vivint code/2gig code as shown above>user management If you currently have a 2gig, or any branded 2GIG panel, especially if it is a apx/vivint branded one, and it is using the default, then change your installer code! (else one day someone may just walk into/break in/kick the door to your home in while you are away (or home sleeping), disable/disarm your system, clean you out/hurt you, then rearm your system upon departure.

Thus, your security system has just been rendered ineffectual and completely useless. By not changing the default code, you might as well be giving a User code to everyone you allow entry into your home. Less than 30 seconds is all it takes to view master, and all other user codes, or even create a new one.and if they like what they see in your home, they may just return one day or night, whether you are home or not. Don't take that chance! Unfortunately for most Vivint customers, you cannot prevent this exploit, you have to have Vivint change Q43 in programming due to their Draconian polices which prevent their customers from making changes to the configuration.

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Any success with getting Vivint to change Q43 to allow this? What would be the benefit of disarming with a duress code? Wouldn't that automatically cause the central monitoring station to be on alert and possibly dispatch police?I doubt Vivint will do it, a User needs to get them to reset lockout, and then do it themselves.