May 22, 2017.

Important Message from Foscam Digital Technologies Regarding CANADA Sales & Service We, Foscam.ca (aka Foscam Digital Technologies and now Amcrest Technologies), are an independent United States based distributor of 'Foscam' branded products. We have been offering telephone support, Canadian local warranty services, and building the Foscam brand in Canada for the past 7 years. However, we are deeply saddened to report that, even after all of this, our overseas suppliers have decided to undercut us and supply to our major customers directly. For this reason, we have no choice but to suspend telephone support for all Foscam branded products. If you have purchased a Foscam camera directly from us or from one of our authorized retailers, technical support is still available via email at For customers who have not purchased from us directly, we advise you to please contact Foscam Shenzhen or the distributor which you have purchased from. In the meantime, we have launched our own new brand of IP cameras called Amcrest, which has superior quality products and full telephone technical support 7 days per week. We hope you can support us in our new venture.

For more information, please visit. Description: The Foscam FI9831P Wireless IP Camera is Foscam's latest HD 960p Megapixel IP camera. The FI9831P is one of the first cameras to sport Foscam's NEW web interface, allowing for all features to be compatible with every standard browser on PC's, including Chrome, Firefox, and even Apple's Safari.

The FI9831P adopts a high performance media processor and high speed video protocol processor making it capable of H.264 video compression for extremely smooth video transmission, increased FPS and minimal bandwidth consumption. In addition, due to the small file sizes produced by H.264 video compression it has the ability to save tremendous hard drive space when doing video recording (VGA resolution only). It is smartphone compatible (iPhone, Android - app is required) as well as viewable over the internet network using the standard browsers on a PC or Mac (Safari only). The camera functions well as an iPhone baby monitor or as part of a home or office security system with remote internet monitoring ability. We are offering this camera here on special including FREE Shipping to Canada. Grab it now while supplies last! Foscam CA's retail distribution arm is the top rated distributor of Foscam products in the Canada, United States (www.foscam.us) and the UK (www.foscam.co.uk).

Foscam CA provides free after-sales support and warranty services only to customers who purchase directly from Foscam CA. If you purchase cameras from China, Amazon or eBay, please contact the seller from whom you purchased for support or contact Foscam China directly at tech@foscam.com. When you purchase directly from Foscam.ca you are not only purchasing a camera, but also the value-added services of 24 - 48 hour shipping from our Canada based warehouse, complete after-sales technical support as well as our CA based replacement warranty and return services.

Foscam.ca does not provide support or warranties on behalf of any Foscam cameras purchased directly from China and sold on Amazon, Ebay, or other through other resellers. Guarantee We guarantee that your Foscam wireless camera will be 100% functional or we will issue you an immediate replacement. In addition, the camera is covered by a 1 year manufacturer's warranty which will be honored by us through our office in Toronto.

Our return policy is 30 days. All returns are subject to a 10% restocking fee and buyer pays return shipping. The Foscam CA warranty is only available to users who purchase directly from Foscam CA using our online checkout system or from authorized dealers.

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